Frequently Asked Questions
Product
Daeli Hydration is an electrolyte supplement designed to transform your daily water intake. It is crafted right here in New Zealand with the finest NZ sea salt and supports hydration, focus and overall wellbeing.
More than just a pocket-sized sports drink, Daeli is an everyday, on-the-go hydration ritual — embodying the ethos: why settle for plain water when you can elevate it?
Simply mix 1 sachet of Daeli into 500-1000ml of water and drink 1 - 2x per day. Adjust the amount of water for your desired level of sweetness. Best served cold, stirred well or shaken in a water bottle – or even better, with ice.
Daeli is designed to be consumed, well, daily. We’re here to help you fuel life's every venture.
Increased hydration support is often most helpful when:
- Replenishing hydration during illnesses like flu or food poisoning.
- Recovering from intense workouts or exercise.
- Alleviating hangovers.
- Preventing dehydration in hot weather or during outdoor activities.
- Staying hydrated during travel or busy workdays.
Unlike sports drinks, Daeli is sugar-free and contains between 2-4 times the electrolytes of standard sports drinks – making it a healthier, more efficient hydration solution.
Daeli is generally suitable for anyone looking to enhance or increase their daily hydration.
However, as with any supplement, it is recommended to always check with your healthcare professional before use. This is especially important if you have any medical conditions such as high blood pressure or kidney disease.
Our salt is the heart of our product. We use only the purest pharmaceutical-grade New Zealand sea salt, ensuring homegrown quality and taste in every sip.
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Yes! Daeli is designed to be very low in calories and carbohydrates, containing 98% fewer calories than typical sports drinks. Specifically, our Salted Pineapple flavour has 2.9 calories and 0.2g of carbs per serving. Our Salted Watermelon flavour has 3.1 calories and 0.2g carbs per serving.
We use natural Stevia to sweeten our Daeli products, providing a subtle, delicious, sugar-free sweetness.
Absolutely! Daeli Hydration is a perfect fit for keto, paleo and vegan diets, thanks to its low-carb, sugar-free formulation.
No, our product is non-fizzy, making it a refreshing and quenching experience without the discomfort of any pesky burps.
Yes, Daeli is generally safe for use during pregnancy and breastfeeding, but we recommend consulting with your healthcare professional prior to use.
Yes, our product is gluten-free, dairy-free and sugar-free, catering to a wide range of dietary needs and preferences.
Yes, Daeli Hydration is classified as a dietary supplement designed to support your daily nutritional intake and hydration needs.
At this stage we only have 21 sachet packs for purchase. We’ll keep an ear out for feedback though and may offer it in the future!
If you’re unsure whether you’ll like it, we’re sure you will! We also offer a 30 day refund policy if you find it’s not quite for you.
Yes! Both our pouches and sachets are soft plastics recyclable.
This means that the empty pouches and sachets can be dropped off into the soft plastics recycling bin at your local supermarket. They are then turned into new long lasting products such as fence posts, vegetable gardens and parking bumpers - right here in NZ!
Further details of this process can be found here:
Soft Plastics Recycling Scheme
Shipping & Delivery
We offer prompt and reliable shipping for all New Zealand and Australian customers. Orders received before 11 am NZT are dispatched the same day. For orders placed after 11 am, we'll try our best to get it dispatched the same day based on courier availability.
In New Zealand, enjoy free shipping on orders over $85 or with any purchase of 2 or more pouches. A flat rate of $5 applies for overnight shipping in NZ, typically delivered within 1-2 working days.
In Australia, shipping is $15 for an International Tracked service, with an expected delivery time of 3-6 working days.
Payments
We accept all of the major payment methods via a secure payment processor. These include:
Visa, Mastercard, Amex, UnionPay, Apple Pay and Google Pay.
The platform is secure and compliant with Payment Card Industry Data Security Standards (PCI DSS).
Refunds
Your satisfaction is our top priority. We offer a 30-day refund policy. If you're not 100% satisfied with your purchase, please contact us.
Feel free to send any thoughts, feedback or questions to hello@drinkdaeli.com
Wholesale
Yes! If you are a retailer and would like to discuss stocking Daeli, we'd love to hear from you. Get in touch with us at hello@drinkdaeli.com.